1 1 Privacy Policy | MaintenanceWorx Home Services

Privacy Policy

MaintenanceWorx Home Services Ltd is committed to providing exceptional service to our customers. This Privacy Policy provides an overview of how we collect, use, maintain and disclose information collected from Users of the www.maintworx.com Website (“Website”).

Personal Information

We may collect personal information from users in a variety of ways; however, this information will only be collected if Users voluntarily submit it to us. Users can visit our Website anonymously, and have the option at any point to refuse to supply personal information, although it may prevent them from engaging in certain activities on our Website. Personal information may be collected, but not necessarily limited to, when Users visit our Website, fill out forms, and in connection to other services, features, resources or activities made available on our Website. Information collected may include name and email address.

Non-Personal Information

Non-personal information may be collected about Users upon interaction with our Website. This information may include the type of computer and browser used, and other technical information relating to how Users connect to our Website, such as the Internet service provider and operating system employed.

Cookies

Cookies may be used by our Website to enhance the User experience. Web browsers place cookies on a User’s hard drive for record-keeping purposes and sometimes to track information about them. User or users may choose to set their web browser to refuse cookies, or to provide alerts when cookies are being sent. Some areas of the Website may not function properly if Users choose to refuse cookies.

Using Personal Information

User personal information may be collected and used by Maintenance Worx Home Services Ltd for the following purposes:

  • To improve Customer Service by responding to requests and providing appropriate support more efficiently.
  • To effectively run and operate our Website.
  • To display content on the Website correctly.
  • To send occasional emails.
  • We may use a User-provided email address to respond to specific inquiries, questions, and/or other requests.

Sharing Personal Information

Maintenance Worx Home Services Ltd does not sell, trade or rent User personal information to third parties. Similar demographic information not linked to any personal identification information regarding Users may be shared with our business partners and trusted suppliers. Information may be shared with third party service providers who have been employed to help in the operation of our business and the Website, or to conduct activities on our behalf, such as sending out newsletters or surveys. This information may be shared with these parties for limited purposes, provided that you have given us your consent.

Electronic Communications

Users choosing to opt-in to our mailing list will receive emails that may include updates, service information, reminders etc. Third party service providers may be used to help in these activities and information may be shared with these parties for those limited purposes provided that we have obtained your consent.  You may unsubscribe to the list at any time.

Security

Maintenance Worx Home Services Ltd employs appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User personal information, username, password, transaction information and data stored on our Website.

Changes to this Privacy Policy

Maintenance Worx Home Services Ltd has the option to update this Privacy Policy at any time. A notification will be posted to the homepage of our Website if changes have been made to the Privacy Policy. Users and encouraged to check this page regularly to stay informed about how we are helping to protect personal information collected. You acknowledge and agree that it is your responsibility to review this Privacy Policy regularly and become aware of changes.

Acceptance of this Policy

By using this Website, you acknowledge your acceptance of this Privacy Policy. Please do not use our Website if you are not in agreement with the Privacy Policy. Your continued use of this Website following posted changes to this policy will be viewed as your acceptance of those changes.

Questions

Please contact us with any questions regarding this Privacy Policy or our website in general.